GreCon Customer Service
Personal Customer Service with Competence and Experience Is Our Strength
We take customer service personally! That’s our promise to you!
For more than 35 years, we have been installing our fire protection and measuring systems worldwide. With more than 80 employees, the GreCon service team is a strong and reliable partner. The personal care of our customers on a partnership basis is always to the fore.
Our staff is the key to success. A permanently growing area of responsibility requires continuous qualification. Gone are the years in which customer service was defined by repair and maintenance. Complex problems and highly-developed technology require special knowledge. GreCon trains its staff on a high level in the GreCon Academy which was founded especially for this purpose and which is also open to our customers.
GreCon Services at a Glance
We passionately and committedly support our customers every day. We offer you the following services:
- Telephone and online support
- Technician at job-site
- Spare parts and repair service
- Maintenance and service
- Exchange service for system components (e.g. x-ray tubes)
- Remote service (remote diagnostics through online computer access)
- Comprehensive training on GreCon systems for engineers and technologists
- Assistance during final VDS inspection for spark extinguishing systems
Do you have questions or want to receive a quotation? We will be pleased to advise you and submit an individual quotation to you. Simply contact us by phone or e-mail:
Measuring systems: +49-5181-79-342, 542, 642, 742
Fire protection: phone: +49-5181-79-513, 305
E-Mail: service@grecon.de
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